Privacy Policy
Effective Date: 01 December 2025
Website: www.fleetforrest.co.za
Company: Fleet Forrest (Pty) Ltd
1. Introduction
Fleet Forrest (Pty) Ltd is committed to protecting your privacy and ensuring that your personal information is handled lawfully, transparently, and securely. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website. By accessing this website, you agree to the terms described in this policy.
2. Information We Collect
We may collect both personal and non-personal information.
Information you provide voluntarily includes:
• Full name
• Email address
• Contact number
• Company or business name
• Vehicle or fleet details, where relevant
• Any details submitted through our Get a Quote or Contact Us forms
Information collected automatically may include:
• IP address
• Browser type and version
• Device type
• Pages visited and time spent on each page
• Referring links or sources
We may use cookies or similar technologies to improve your browsing experience and analyse website performance.
3. How We Use Your Information
Your information may be used for the following purposes:
• Responding to enquiries and providing quotations
• Delivering and improving our tracking and fleet management services
• Offering technical support and service updates
• Sending service-related communication or optional marketing (where consent is provided)
• Fulfilling legal or regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
4. Legal Basis for Processing
We process personal information based on:
• Your consent
• The need to perform a contract or provide a service
• Compliance with legal obligations
• Legitimate business interests such as improving services and customer experience
5. Sharing of Information
Your information may be shared with:
• Internal customer support and operations teams
• Trusted service providers who assist in website operation or service delivery, under confidentiality
• Regulatory authorities when required by law or to protect legal rights
6. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes stated in this policy or as required by law. When the information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your information where legally applicable
• Withdraw consent for optional communications
• Lodge a complaint with the Information Regulator
To exercise these rights, contact us at info@fleetforrest.co.za
8. Data Security
We use appropriate technical and organisational measures to protect your information against unauthorized access, loss, alteration, or misuse. While we take security seriously, no online system is completely risk-free and users are encouraged to take reasonable precautions when sharing information online.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We recommend reviewing their privacy policies before providing any personal information.
10. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, legal obligations, or internal processes. The most recent version will always be available on this website, with the effective date displayed at the top.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Fleet Forrest (Pty) Ltd
Randburg, Gauteng, South Africa
Email: info@fleetforrest.co.za